Echologist.com

So Friendster is missing customers. Therefore they want to ask friendster-customers why they don’t use the site anymore.

I don’t really intent to give them these answers through their websurvey so that they can track my profile and link it to the answers. From a scientific point of view, the survey is really bad. They should do a little bit better than that. Anyway, here are my answers:

1) Our records indicate that you haven’t been visiting or using Friendster for the last three months, is that correct?

• Yes, I have not used Friendster in the last 3 months
• No, I have used Friendster in the last 3 months

2) What is the primary reason or reasons that you have not used Friendster recently? Please be as detailed as possible.

Because I think the site is pretty useless. You used to be the big deal with your secret invitation and everything – and now you are just one of many social networks.

3) Overall, how satisfied have you been with Friendster?

• Extremely Satisfied
• Very satisfied
• Somewhat satisfied
• Not very satisfied
• Not at all satisfied

Additional comments:

What is the difference between Not very satisfied and Not at all satisfied?

4) From the list below, what is the primary reason that you are using Friendster less or not at all? Check all that apply!

• I just haven’t thought to visit Friendster in a while
• I have been too busy
• Friendster is a very slow website (compared to others)
• Too global – too much content and interaction on Friendster with people in other countries
• Friendster is too small compared to other social networks
• I don’t have enough time to maintain profiles and friend networks on multiple sites
• My friends left Friendster or are less active on Friendster
• My status (single, married, in a relationship) has changed, so my needs have changed, too
• I receive too many emails from Friendster
• The site experience is not fun, entertaining, fresh and engaging
• I was just looking around originally and never was a regular user
• I am not interested in or willing to invite my friends to join me on Friendster
• Not enough things to do on Friendster
• I don’t have enough friends in my network on Friendster
• I forgot my username or password
• Too many friend requests and messages from strangers
• Friendster is too restrictive and confining (customizing profiles and limits)

Additional comments:

No. Except: this gave me a lot of new reasons why I don’t use Friendster.

5) From the list below, what is the primary reason that you are using Friendster less or not at all?

Note: This question is a repeat of Q.4 that you just answered. Here we would like to know just one primary reason.

[...]

Additional comments:

What is the point of this question? Is it for your fascination with statistics?

6) Do you prefer another site? if so, which one and why?

• Yes
• No

Additional comments:

If you want to know more details, you should pay a consultancy company.

7) How likely are you to recommend Friendster to a friend or colleague?

• Extremely Likely
• Very Likely
• Neutral
• Somewhat likely
• Not at all likely

8 ) What, if anything, could Friendster do to increase your use of the Friendster site?

Stop sending this kind of ridiculous questionaires.

9) When you used Friendster more regularly, what was the primary purpose that you used Friendster for?

Sorry, this is my private business.

10) Did you use Friendster for any of the following (check all that apply)

• Keep in touch with existing friends
• To find old friends
• To make new friends
• Dating
• To find activity partners
• For entertainment (exploring photos, profiles)
• To discover what’s popular or new things
• Just looking around

Additional comments:

You are so weird.

11) Which of the following were in your Friendster network of friends? Check all that apply:

• Brother/sister
• Parent
• Extended family member
• Friends from your home town
• Friends from your high school or college
• Friends from your current town
• Friends from your work
• Friends you met online
• Interesting people online you’d like to associate yourself with

People I met?

12) Were any friends or family in your friends network located in another country?

• Yes
• No

13) What is your gender?

• Female
• Male

Guess. Or simply have a look at your user data.

14) Which one of the following categories best describes your current age?

• Under 18
• 18-24
• 25-34
• 35-44
• 45 and older
• I prefer not to say

15) What country do you live in?

Please see your user data

16) What is your status?

• Single
• In a Relationship
• Domestic Partner
• Married
• It’s complicated

How is this relevant to you?

17) How many friends do you have on Friendster?

• 0
• 1-5
• 6-10
• 11-25
• 25+

18) How many photos do you have on Friendster?

• 0
• 1
• 2-10
• 11-30
• 31-50

19) Do you have an active blog on Friendster?

• Yes
• No

This entry was posted on Samstag, März 17th, 2007 at 13:51 and is filed under echologist. Tags: social networks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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